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What are your hours of operation?
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The office is open 8 am - 5 pm
Monday through Friday. Dr. Freedman's physician's
assistant sees patients on Saturdays from 8am
- 12pm. The office is closed on all major holidays.
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| How do I make an appointment? |
Please call the
office at (760) 342-8444. All minors (under 18 years
of age) must be accompanied by an adult for
their visit. Follow-up visits are usually made in the
office before leaving.
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| What
information does your office need when I call? |
- Full Name Social
- Security Number
- Date of Birth
- Insurance Carrier
- Telephone Number
- Description of your problem
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| Do you have bilingual employees? |
Yes. Both front
office and back office employees speak Spanish
and English.
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| How long is the typical appointment? |
We usually
request patients to come 30 minutes prior to their
appointment time to fill out paperwork. A new
patient appointment averages approximately 30
minutes, but could last longer, depending on
the need for x-rays, casting, etc. Click HERE to download the New Patient Forms and save time
by filling them out before your first visit.
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| What insurance companies are you affiliated with?
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Desert Hand
Associates is associated with the following HMO
IPAs (Independent Physicians Associations) on a referral
basis only: Empire Physicians Medical Group, Desert
Oasis Healthcare. Nearly all private insurances are accepted. Secondary
insurance carriers are billed as a courtesy. Dr. Freedman accepts
assignment for Medicare and Workers' Compensation cases are
accepted as well.
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| Are x-ray facilities readily accessible? |
There is on-site
X-ray equipment, allowing x-rays to be performed
during the patient's visit by Dr. Freedman.
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| Is Dr. Freedman on staff at the Valley hospitals? |
Dr. Freedman is
on staff at John F. Kennedy Memorial Hospital and
Eisenhower Medical Center.
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| Where is surgery performed? |
Dr. Freedman performs the majority of
surgeries at the Sedona Surgical Center, Inc., a state-of-the-art
outpatient surgical facility completed in 2004, located in the same
building as his office.
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| Where is therapy commonly performed?
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For
convenience as well as continuity of care, most
patients are treated by Joyce Kuterbach O.T.R, the
in office occupational therapist. For those patients
with transportation difficulties, referrals can be
made to any of the other facilities in the valley.
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